IT Apprentice
As part of our continued growth, we are looking for a motivated and enthusiastic IT Apprentice to join our team and develop practical skills in IT support, networking and systems administration.
Role
The IT Apprentice will support the day-to-day IT operations of the business working alongside our Operations team. This apprenticeship is ideal for someone passionate about technology, problem
solving and learning how IT supports modern automation systems.
Key Responsibilities:
• Provide first line IT support to office staff
• Assist with setup and maintenance of computers, laptops, printers and mobile devices
• Support installation and configuration of networking equipment including routers, switches
and Wi-Fi systems
• Maintain user accounts, passwords and IT documentation
• Help troubleshoot hardware, software and connectivity issues
• Support cloud-based systems such as Microsoft 365 and remote access tools
• Assist with cyber security best practices and system updates
• Learn and follow company procedures, health and safety, and data protection policies
• Provide excellent customer service when assisting colleagues
Training
The apprentice will attend online lessons one day per week, to work towards their ICT Level 3 Apprenticeship Standard.
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace, once every 6-8 weeks.
- There is the potential of a permanent position for the right canidate
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- HALESOWEN COLLEGE
- Working Week
- Monday to Friday, 9am- 5pm
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Friday, 26th June 2026
- Start Date
- Wednesday, 1st July 2026
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Presentation skills
- Administrative skills
- Initiative
Qualifications
- English GCSE, grade C/4 (Essential)
- Maths GCSE, grade 4/C (Essential)