Client Services Representative

eFX Analyst

I am partnered with an independent market leader in soft commodities, offers trusted transparent and tailored technology solutions, engineering opportunities across FX, fixed income and commodities.

Responsibilities:

• Provide day to day operational support and technical advice
• Manage production technology incidents to resolution
• Escalation and effective communication to business, technology and vendor partners
• Design and configure complex onboarding solutions for clients
• Analyse and quickly resolve trade queries using vendor log files and admin portals
• Provide technical support & performance analysis for trading accounts.

Qualifications:

• Experience within the Financial Services industry within FX trading or a similar position.
• Hands on technology experience in Java, FIX protocol, SQL or Python
• Understanding of e-trading and trading business flows
• Experience in manipulating data to monitor trends & procedure reports
• Ability to work in a structured way with clients and the business unit.
• Clear communicator, both written and verbal.
• Client-focused.

If you believe your experience meets the criteria, please apply with a copy of your CV.