IT Technician Apprentice
As an apprentice, you’ll work at a busy Managed Service Provider and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Role
- Assist with the installation and configuration of computer operating systems, applications, and hardware
- Provide first-line technical support via phone, email, and ticketing systems
- Perform basic troubleshooting for hardware, software, and network issues under supervision
- Maintain accurate records of IT assets, deployments, and service requests
- Support the Service Desk team in resolving incidents and escalating complex issues when necessary
- Keep up to date with industry developments and actively participate in training sessions
Training
Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete an Information Communication Technicans Level 3 Apprenticeship.
For the right candidate, after the apprenticeship there will be opportunity to develop within this business.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BARNSLEY COLLEGE
- Working Week
- Monday - Friday 9 am to 5 pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 5th May 2026
- Start Date
- Tuesday, 26th May 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
Qualifications
- English GCSE, grade 4 (Desired)
- Maths GCSE, grade 4 (Desired)
About the Employer
ECLIPSE IT SERVICES LTD
Eclipse IT Support is an experienced IT services provider that has been providing businesses and individuals in the surrounding areas with top-notch service for over 6 years. Our team has over 15 years of combined experience in the IT field and has successfully served over 30 clients.
We provide our clients with a wide range of services that are tailored to their individual needs, from network security to data recovery. Our team of professionals is passionate about providing the best IT support possible and is dedicated to exceeding our client's expectations.