NPPV Cleared IT Support Engineer
Job Title: IT Support Field Engineer / Field Engineer - Mobile Device Rollout
Location: Multiple sites / Onsite around North Wales
Contract Type: Contract
Clearance Required: Active NPPV (within the last 12 months)
Only candidates with ACTIVE NPPV clearance held within the last 12 months will be considered.
Applications without this will not be progressed.
We are seeking IT Support Engineers / Field Engineers to support a large-scale mobile phone rollout programme. This is a hands-on role focused on device deployment, configuration, and end-user support within a corporate environment.
Key Responsibilities- Configure, build, and deploy mobile devices to end users
- Support device rollout activities including setup, activation, and handover
- Provide 1st and 2nd line IT support for mobile and end-user devices
- Troubleshoot hardware and software issues efficiently
- Maintain accurate records of deployed devices and support tickets
- Work closely with the wider deployment team to ensure smooth delivery
- Experience in IT support, deskside support, or field engineering
- Strong hands-on experience with device builds, deployments, or rollouts
- Knowledge of mobile device setup and troubleshooting (iOS / Android beneficial)
- Experience providing 1st / 2nd line support in a corporate environment
- Excellent communication and customer service skills
- Ability to work in a fast-paced, high-volume deployment environment
- Previous experience working on IT rollout or refresh projects is highly desirable
- Must be comfortable working onsite and potentially across multiple locations
If you meet the clearance requirement and have strong deployment experience, we would love to hear from you.
ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
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