Junior Account Manager – Automotive SaaS

Junior Account Manager – Automotive SaaS

• South East UK – 1 day a week in office
• £25,000 – £30,000 Basic Salary
• Company Car
• Company Bonus Scheme
• Strong Benefits Package

The Company:

This business is a genuine market leader in the automotive industry. Their products are used by well-known names across the fleet sector, helping businesses operate more efficiently, save time and improve performance.

With their UK presence continuing to grow, they’re expanding their account management team to ensure customers receive the best possible experience and long-term value from the platform.

This is an excellent opportunity for someone earlier in their career who enjoys working with customers and wants to develop their account management skills within a supportive and growing SaaS business.

The Role:

As a Junior Account Manager, you’ll play an important role in supporting and managing relationships with existing customers. Your focus will be on ensuring clients are happy, engaged with the platform, and getting maximum value from the technology.

Working alongside senior colleagues and internal teams, you’ll help deliver great customer experiences, support account reviews, and act as a trusted point of contact for your clients.

What you’ll be doing:

• Building strong relationships with existing customers and becoming a trusted contact.
• Supporting regular account check-ins and reviews to ensure customers are satisfied and engaged.
• Helping customers understand and get the most value from the platform.
• Responding to customer questions and coordinating with internal teams to resolve issues.
• Identifying ways the platform could further support clients’ businesses.
• Gathering customer feedback and helping share insights internally to improve the product and service.

Your Background:

We’re looking for someone who enjoys working with customers, communicates well, and wants to grow within account management.

• 1–3 years’ experience in a customer-facing role (account management, customer success, or sales support).
• An interest in the automotive sector or B2B SaaS would be beneficial.
• Strong communication skills and confidence building relationships with customers.
• Organised and proactive, with good attention to detail.
• A positive attitude and willingness to learn and develop in the role.

Apply directly via LinkedIn or contact us for a confidential conversation:

📞 0207 459 4877

✉️ contact@ecwsearch.com

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