Business sales and marketing administrator Apprentice

Duties to include:

• General administrative duties linked to below tasks
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales, trials and demonstrations
• Direct prospects to the field sales team when needed
• Enter and update customer information
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Use initiative and think outside of the box when things do go to plan
• Assist in the creation of strategies and implement them
• Assist with the administration of trade shows and attend to prmote the company
• Understand marketing strategies and how to implement
• Plan marketing activities with print and social media, supporting in an administrative capacity
• Maintain admin records of marketing activities

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Logical
• Initiative
• Patience
• Active listener
• Good inter-personal skills
• Sel-direct learning
• Problem solving
• Maintain focus
• Sales skills
• Marketing inc social media

• English and Maths GCSE, grade 4-9 (Essential)