Apprentice Customer Advisor (Runcorn)

Full time : Full Time Apprenticeship

Hourly rate: 11.09

Start Date : 23/02/26

Wondering Whats In It For You?

Being part of the EE family brings a huge number of benefits including the below:

• A great starting salary of 21,620 plus incentives throughout the year.

• Hugediscounts of EE & BT products including your Mobile and Broadband saving youhundredsofpoundsevery year.
• Support in carving your own career path. We are passionate about developing our people and well support you to achieve the career you want.

• Season TicketTravel Loan giving you the funds topay for your travelto and from work up front, making a difference where it counts.
• Volunteering days, so you cangive backto your local community.

• Optional Private Healthcare and Dental, to protect you and your family.
• The smaller bits like; free tea and coffee, and even a concierge.

What youll be doing:

At EE, we believe every interaction should be a positive one. Youll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. Youll learn how to listen, solve problems, build relationships and deliver a great service.

As part of your apprenticeship, youll complete a 15-month NVQ Level 2 in Customer Service. Well support you every step of the way including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE:

You dont need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. Well give you all the training you need and were passionate about helping you kick start your career.

At EE, youre part of something bigger. Youll make friends, learn new skills, and build confidence every day. Were proud to be inclusive and welcome people from all backgrounds because everyone belongs here.

Ready to make your mark? Apply now and lets start building your future.