Account Director

Job Title: Account Director (North or South accordingly)

Location: Hybrid – 3–4 days per week with clients or at Tunbridge Wells HQ, with flexibility for home working

Team: Commercial

Reporting to: CEO

Employment Type: Full-time

Salary: Up to £60,000 base

OTE: £80,000–£100,000+ (uncapped, based on performance)

Benefits: 25 days holiday + birthday off, life insurance, income protection, pension scheme, and flexible working

About ELLA

ELLA is a fast‐growing AI company transforming the automotive retail experience. Our intelligent automation platform empowers dealerships and OEMs to improve customer engagement, operational efficiency, and revenue performance.

We’re scaling quickly, backed by strong client traction and a bold product roadmap — and we’re now hiring commercially minded, ambitious people who want to grow with us.

This role is a high‐impact opportunity to join a company at an exciting growth inflection point, working directly with senior leadership to shape the future of our commercial function.

The Opportunity

This is a hybrid Business Development + Account Management role designed for someone who loves both opening doors and growing accounts. You will:

• Lead outbound and strategic new‐business acquisition
• Manage and expand relationships with existing dealership groups and OEM partners
• Serve as a trusted advisor for clients adopting our AI technology
• Play a key role in shaping processes, revenue strategy, and customer engagement

This role provides exceptional visibility, real ownership, and the chance to accelerate your career in a high‐growth AI environment.

Key Responsibilities

New Business Development

• Identify, target, and convert new automotive retail prospects
• Build pipeline through outreach, referrals, events, and industry networking
• Deliver compelling demos, proposals, and commercial pitches
• Drive net‐new revenue across ELLA’s AI product suite

Account Management

• Own a portfolio of established ELLA clients
• Build senior‐level, multi‐stakeholder relationships
• Ensure renewals, retention, and long‐term growth

Internal Collaboration

• Work closely with Customer Success and Product teams to deliver exceptional onboarding and delivery
• Provide structured market and client feedback to shape product direction
• Maintain accurate CRM updates, forecasting, and activity tracking

What You’ll Bring

· Experience in a commercial, sales, BDR, or account management capacity

· Strong communication and consultative selling skills

· Ability to open senior‐level conversations and build strategic trust

· Comfortable with outbound prospecting and account development

· Familiarity with SaaS, AI, CRM tools, or automotive operations (any of these is beneficial, none required)

· A proactive, results‐oriented mindset

· Resilience, autonomy, and ambition — you love to win

What We Offer

· Competitive base salary with realistic, uncapped OTE

· A high‐impact commercial role with direct CEO exposure

· A values‐driven team committed to innovation and transparency

· Accelerated career progression as we scale

· 25 days holiday + your birthday off

· Life insurance & income protection

· Flexible hybrid working

· The chance to help shape the commercial engine of a scaling AI business

Join ELLA

If you’re commercially driven, excited by AI, and want to join a fast‐growing organisation where you can make a visible impact — we’d love to hear from you.

Contact: information@elladigital.co.uk

Website: elladigital.com