Quality Assurance Test Manager

QA Test Manager - Leading Public Transport Technology Company

Contract Type: 2-year Fixed Term Contract

Salary: Up to £80,000 plus benefits

Location: Nottingham (Hybrid - 3 days on-site, 2 days remote)

Reports to: Senior Management

About Our Client

Our client is a world-leading technology company specializing in intelligent transportation systems for the public transport sector. With over 40 years of innovation, they have grown from a university spin-off to become the global market leader for integrated transport solutions.

The company is the worldwide leading supplier of integrated planning, dispatching, telematics and ticketing systems for buses and rail, supporting over 1,100 transport companies globally. Their UK operations focus on projects across Great Britain and Ireland, with headquarters in Nottingham where they have been established since 2005.

The company provides comprehensive hardware and software solutions for public transport operators, covering everything from planning and dispatching to ticketing and passenger information systems. They are renowned for delivering innovative contactless ticketing solutions and have recently secured major contracts with high-profile transport operators, including projects involving thousands of vehicles across extensive route networks.

Position Overview

We are exclusively representing our client in their search for an experienced QA Test Manager to lead quality assurance and testing operations across their comprehensive range of public transport solutions. This is a pivotal role within their growing Nottingham operation, reporting directly to senior management and interfacing with key enterprise clients.

Key Responsibilities

Leadership & Team Management

• Lead and manage a multidisciplinary QA team across hardware, software, and service delivery testing
• Develop and implement comprehensive QA strategies and testing frameworks

Strategic Quality Assurance

• Develop and maintain QA policies, procedures, and standards across all product lines
• Create and execute comprehensive test strategies for integrated transport solutions

Hardware & Software Testing

• Oversee testing of on-board computers, telematics devices, and ticketing hardware
• Manage software testing for integrated planning, dispatching, and passenger information systems

Service Delivery Quality

• Develop testing frameworks for service delivery processes and customer-facing operations
• Establish quality metrics and KPIs for service delivery performance

Client Interface & Stakeholder Management

• Interface directly with key enterprise clients to understand quality requirements
• Present testing results and quality metrics to clients and internal stakeholders

Risk Management & Compliance

• Identify and mitigate quality risks across all product and service areas
• Ensure compliance with ISO 9001:2015 and ISO/IEC 27001:2017 standards

Essential Requirements

Experience & Qualifications

• Previous experience of providing Quality Assurance and Testing to multi-million pound project deliverables
• Proven track record of managing multidisciplinary QA teams
• Excellence in critical thinking and synthesising complex ideas as may be demonstrated by holding a Bachelor’s degree in Engineering, Computer Science or related technical fields.
• Proven experience in testing complex integrated systems (hardware + software)
• Experience with transport/automotive/industrial systems

Technical Skills

• Deep understanding of QA methodologies, testing frameworks, and best practices, including Jira and Xray
• Experience with both manual and automated testing approaches
• Knowledge of hardware testing procedures and protocols
• Familiarity with software testing tools and methodologies
• Understanding of system integration testing and end-to-end testing
• Experience with regulatory compliance and industry standards

Leadership & Communication

• Strong leadership and team management capabilities
• Excellent communication and presentation skills
• Experience interfacing with enterprise clients and stakeholders
• Ability to translate technical concepts to non-technical audiences
• Strong project management and organisational skills

Industry Knowledge

• Understanding of public transport systems and operations
• Knowledge of telematics, ticketing systems, or similar integrated solutions
• Familiarity with ISO quality management standards
• Experience with safety-critical or regulated industries preferred

What Our Client Offers

Compensation & Benefits

• Competitive salary up to £80,000 per annum
• Comprehensive benefits package
• Performance-based bonuses and incentives
• Professional development opportunities

Career Development

• Opportunity to work with world-leading transport technology
• Exposure to major international projects and clients
• Professional development and training opportunities
• Clear career progression pathways within a global organisation

Company Culture

• Be part of a company shaping the future of public transport
• Work with a passionate team dedicated to sustainable mobility solutions
• Contribute to projects that improve public transport for millions of users
• Join a stable, growing company with 40+ years of innovation

**Please note that you will need to be a permanent UK citizen to be considered due to security checks required for the role**