IT Engineer Degree Apprentice
You will work closely with our Central IT Team and Cluster IT Managers to support the delivery of IT services across multiple schools within our community. This role offers real responsibility from day one and the opportunity to develop advanced technical, project management and leadership skills while completing a degree apprenticeship.
Role
- Providing first-line and second-line technical support to staff and students
- Managing and resolving helpdesk tickets in line with service standards
- Installing, maintaining and repairing IT hardware, software and peripherals
- Supporting Microsoft 365, Windows desktop environments and cloud-based services
- Assisting with network, server and telephony troubleshooting
- Supporting cybersecurity, safeguarding and data protection compliance requirements
- Maintaining IT asset registers, documentation and inventories
- Supporting SharePoint development and digital collaboration platforms
- Assisting with project delivery, including infrastructure upgrades and technology rollouts
- Monitoring and maintaining backup, disaster recovery and business continuity processes
- Working across multiple school sites, providing responsive and professional technical support
- Supporting the implementation of Emmaus CAT's IT strategy and continuous improvement initiatives
Training
This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.
The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:
- Network Engineer
- Software Engineer
- IT Consultant
- Data Analyst
This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.
Who it’s a good fit for?
- New staff focussing on a plan to pursue a career associated with the technical department of the business
- Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level
- Existing staff that would benefit from a comprehensive personal development plan to advance their skills to a higher level
As part of their programme learners will complete:
Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6
Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.
- 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
- Apprenticeship Standard
- Digital and technology solutions professional (level 6)
- Training Provider
- QA LIMITED
- Working Week
- Days and shifts to be confirmed.
- Expected Duration
- 3 Years 5 Months
- Positions Available
- 1
- Closing Date
- Thursday, 13th August 2026
- Start Date
- Thursday, 20th August 2026
Desired Skills
- IT skills
- Driving licence