Product Lead (Digital)

At E.ON Next, the most important things to us are our people, our customers, our business and our planet. We want to be nothing less than industry-leading, known for giving our customers an experience they can rave about with our brilliant service.

Being there for our customers, and delivering excellent service which shines through on platforms like Trustpilot, is something we're obsessed with. At E.ON Next, everyone is an Energy Specialist and, no matter your role, we all work together to support our customers.

Working as a Digital Product Lead in GTM, you'll be at the heart of leading a diverse team of product managers who are accountable for creating exceptional digital journeys for our customers.

Here's a taste of what you'll be doing:

• Lead and develop a team of product managers ranging from middleweight to senior and group levels, creating clear paths for growth and fostering a collaborative environment.

• Define and deliver the strategy for our customer-facing digital products, ensuring they delight our customers while meeting business objectives.

• Establish and monitor KPIs and OKRs that align with our customer experience goals and business priorities.

• Collaborate with stakeholders across the business to ensure our digital products support overall customer experience.

• Champion customer insights and research to continuously enhance our digital touchpoints.

• Drive innovation and improvement in how we deliver digital value to our customers.

Are we the perfect match?

• Experience leading product teams in a digital environment.

• Knowledge of product management best practices and methodologies.

• Proven ability to nurture and develop team members' skills and careers.

• Strong understanding of customer experience principles and digital product delivery.

• Bachelor's degree in a relevant field or equivalent experience.

It would be great if you had:

• Experience in the energy sector or similar regulated industries.

• Understanding of agile delivery frameworks.

• Background in user-centred design approaches.

• Data analysis capabilities to inform product decisions.

• Experience managing digital transformation initiatives.

Here's what else you need to know:

• Role may close earlier due to high applications.

• Competitive salary

• Base hub Location - London (Farringdon) - with travel to our other sites when required.

• Working environment: Flexible hybrid working - a blend of in the office and home working.

• 26 days holiday plus bank holidays each year - this includes a guaranteed day off for your birthday if you want it.

• Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years).

• Excellent parental leave allowance.

• The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.

• We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

• For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.

  We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

  We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.

  
  

Ready to make a difference? At E.ON Next, we're not just powering homes, we're powering a sustainable future. Join our team and help us create a world where energy works for everyone.