Scrum Master

nPower Business Solutions (nBS) is the Industrial & Commercial (I&C) arm of E.ON, a market leader in the energy retail sector. I&C is a £7 billion revenue business serving around 30,000 customers and approximately 250,000 meter points, with the ambition to become the number one B2B energy supplier in the UK. You will be joining Digital Technology and Change (DT&C) which is the IT team supporting I&C in driving digital transformation in the energy sector, integrating cloud, AI, and a human-centered approach to enhance speed, trust, and agility in a rapidly evolving landscape. We're looking for a Scrum Master to join our team in Solihull, and support in their transformation from project to product and dev-ops ways of working. Please note that this is a permanent opportunity, offering hybrid working.

As a Scrum Master, your responsibilities will fall into three focus areas: supporting the team, supporting the Product Owner, and supporting the organisation.

Supporting the team

You will act as a servant leader, who ensures the team they are supporting follow Agile principles and Scrum practices effectively. You will support the change in mindset that is required in going from project and siloed ways of working to a product and collaborative way of working.

Supporting the PO

You will work closely with business managers to support them in defining their product vision, helping the business product owner in building out their backlog of customer-focused outcomes, and prioritisation of their delivery. You will help them to ensure these visions and requirements are clear and understood by the team.

Supporting the organisation

This is a dynamic role that will offer exposure to strategic initiatives and to supporting the product teams to align to these. It is also an opportunity to support the conception and creation of a unique scaled agile approach, as the full product landscape is built out. Ultimately, we aim to form a high-performing, collaborative environment, where everyone can thrive, and your role will be intrinsic in this.

• Facilitation Skills - Running daily standups, sprint planning, retrospectives, and backlog refinement sessions
• Communication & Collaboration - Acting as a bridge between Product Owner, Developers, and stakeholders
• Coaching & Mentoring - Helping the team understand and adopt Agile principles, Guiding the Product Owner on backlog practices, Coaching individuals toward continuous improvement
• Conflict Resolution - Encouraging problem-solving rather than blame
• Servant Leadership - Leading by supporting rather than commanding; Removing obstacles and empowering the team; Putting the needs of the team first
• Knowledge of Agile & Scrum - Deep understanding of Scrum roles, events, artifacts; Knowledge of Agile frameworks and methods; Understanding of empirical process control (transparency, inspection, adaptation)
• Coaching in Continuous Improvement - Running effective retrospectives; Helping the team measure and improve velocity, quality, and delivery practices

Preferred Qualifications

• Scrum master certification
• Experience in a DevOps environment with CI/CD approach.
• Familiarity with Kanban, Scaled Agile, Jira, Confluence, Miro.

Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.

Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.

Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you.

Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture.

Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.

Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process.

Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.