Senior Product Analyst - Contact

Here's a taste of what you'll be doing:

• Collaborate with product leads, managers, engineers and business partners to identify, refine, and deliver improvements to our Contact products

• Build expertise in your focus area and confidently guide product decisions

• Translate challenges into well-defined features and actionable solutions

• Validate and test new technology with our business teams, ensuring it delivers real value

• Use data creatively to measure success, inform prioritisation and tell compelling stories

• Conduct research to explore trends, best practices and innovative ideas for our products

• Mentor and support more junior colleagues, sharing your experience and insights

• Build strong relationships across teams to champion collaboration and alignment

Are we the perfect match?

• You have significant experience in technology and/or energy sectors

• You hold a degree in a relevant field or equivalent experience

• You understand tech trends and complex delivery pipelines

• You're adaptable, comfortable with ambiguity and open to feedback

• You excel at relationship building and stakeholder management

• You're confident navigating data, performing analysis and defining solutions

• You have strong communication, translation and presentation skills

• Experience working in or with a Contact Centre is a plus

It would be great if you had:

• A track record of leading complex or business-critical initiatives

• Experience coaching or mentoring team members

• Passion for discovering insights from both internal and external sources

• A proactive approach to learning and innovation

• Willingness to travel between E.ON Next hubs as needed

• Curiosity for exploring alternative solutions to business challenges

Here's what else you need to know:

• Role may close earlier due to high applications.

• Fixed term contract length - 12 months

• Competitive salary

• Location - Nottingham E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX or Leicester

  Leicester - Granite House, Watermead Business Park, Syston, LE7 1PF with travel to our other sites when required.

• Excellent parental leave allowance.

• Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds

• Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings

• Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you

• Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year-recognising our inclusive, people-first culture

• Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone

• Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process

• Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way

• For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider