Infrastructure Support Apprentice
We're looking for a proactive apprentice to join our busy global
Infrastructure team. You'll be supporting the business across
networking, servers, operating systems, datacentres, Azure and
O365 — getting hands-on experience across all areas of IT.
Role
- Carrying out daily IT and datacentre checks to ensure
systems are running smoothly - Providing 1st line support to the company's global user base,
resolving issues in a timely manner - Hands-on training and development across Windows Server
and networking technologies - Assisting with the management and maintenance of cloud
services including Azure and Microsoft 365 - Supporting the team with patching, updates and routine
maintenance tasks across the infrastructure - Shadowing senior engineers and gaining exposure to a wide
range of IT disciplines as part of your apprenticeship
development
Training
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying.
- Information communications technicianLevel 3 (A level)
- Typical duration: 18 months
- Dedicated Performance Coach meeting once a week
- Functional Skills maths and English if applicable
- Upon successful completion of the apprenticeship, we'd be
looking to bring you on board permanently as an Infrastructure Engineer. From there, the expectation is that you'll grow into a Senior Infrastructure Engineer role, with the potential to specialise further into dedicated roles within the business as your career develops
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ACTIVATE LEARNING
- Working Week
- 09:00 - 17:30, Days to be confirmed.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 31st July 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Qualifications
- Maths and English GCSE, grade 3-4 (D-C) (Essential)
About the Employer
ESP GLOBAL SERVICES LIMITED
Global IT Support - End to End IT services, worldwide, tailored to maximise efficiency and effectiveness across diverse industries.