Information Communications Technician Apprentice
We are Business Solutions company who are looking for enthusiastic apprentice to assist us with our brilliant customer service.
Role
Key Objectives:
- To effectively deal with any customer queries or problems
- To help improve client satisfaction and loyalty
- To follow relevant procedures
- To work well within the team
- To perform certain specialist procedures as required
- Achieve sales and profit targets
- Achieve a sufficient level of skill in appropriate procedures and products
- Answering customer support calls - installing software and hardware remotely - providing help and support to our DMS software
- Full driving license at some point
- Be able to work from home at some point
Training
Evopos will provide in house training for all tasks - Admin - Evopos Support - Customer Support. L3 Information Communication Technician Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1
Progression to full time employment.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BOURNEMOUTH AND POOLE COLLEGE, THE
- Working Week
- 30 or 40 hours a week is expected - either 4 days (one day at college) or 5 days (one day at college)
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Saturday, 31st August 2024
- Start Date
- Sunday, 1st September 2024
Desired Skills
- Administrative skills
- Analytical skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Logical
- Non judgemental
- Number skills
- Organisation skills
- Patience
- Problem solving skills
- Team working
Qualifications
- 5 GCSE including English and Maths GCSE or equivalent, grade 4 or above (Essential)
About the Employer
EVOPOS UK LIMITED
Evopos is a well established company trading for over 35 years - Leaders in Dealer Management Software, providing DMS software to multiple vertical markets, predominantly in the automotive industries such as Motorcycle - Car - Agricultural and service industries.
- Company
- EVOPOS UK LIMITED
- Location
- 91 Connaught Crescent, Poole, Dorset, England
Hybrid / WFH Options - Employment Type
- Advanced Apprenticeship
- Salary
- £13,312.00 to £23,795.20
- Posted
- Company
- EVOPOS UK LIMITED
- Location
- 91 Connaught Crescent, Poole, Dorset, England
Hybrid / WFH Options - Employment Type
- Advanced Apprenticeship
- Salary
- £13,312.00 to £23,795.20
- Posted