Junior IT Support Technician Apprentice
We are looking for a motivated and enthusiastic Junior IT Support Technician to join our team and support the day-to-day IT needs of our business across multiple buildings and client environments. This is an excellent opportunity for someone at the start of their IT career who has a genuine passion for technology.
Role
- Provide first line IT support to staff across multiple sites
- Set up new users, devices, laptops, desktops, phones, and peripherals
- Assist with on boarding new clients and preparing equipment
- Troubleshoot day to day hardware and software issues
- Support Wi-Fi, internet, printer, and connectivity issues
- Make basic changes to intercom, door entry, and access control systems
- Carry out routine checks, fixes, and maintenance tasks
- Escalate more complex issues where required
- Help keep systems, devices, and documentation organised and up to date
- Assist with general IT projects and site-based technical work as needed
Training
This programme is delivered via a day release delivery model, which means that one day per week, your attendance is required at our Derby Road Campus (NG18). This attendance is required during term time only.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
At the end of the apprenticeship, there may be an opportunity to progress into a full-time, permanent role.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- WEST NOTTINGHAMSHIRE COLLEGE
- Working Week
- Monday - Friday, 8:30am-5:30pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 26th April 2026
- Start Date
- Sunday, 3rd May 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)