Computer Technician

Are you looking for a role where every day brings exciting technical challenges? Do you want to be part of a dynamic and collaborative team spread across Europe and the Americas, where innovation and teamwork are key values? If so, this position is for you!

Your Role & Responsibilities

As a IT Technician, you will be a key player in ensuring the stability, security, and performance of IT infrastructure across our UK site and global locations. Your primary focus will be on end-user support, with a system and network administration role in when required.

Key Responsibilities:

• End-User Support (80%): Provide technical assistance to employees as needed, ensuring smooth day-to-day operations.
• User & Identity Management: Administer Microsoft Azure, Office 365, and Active Directory to maintain secure and efficient access control.
• Remote Access & Security: Configure and maintain VPNs and other secure remote access solutions for global employees.
• Documentation & Best Practices: Maintain up-to-date technical documentation to enhance knowledge sharing and process efficiency.
• Collaboration with Security Teams: Support security initiatives, implement best practices, and contribute to compliance efforts across on-premises and cloud environments.
• IT Infrastructure Management: Administer and optimize servers (Windows and Linux) , virtualization environments (VMware), and cloud platforms ( Azure ) to ensure high availability and efficiency.
• System Monitoring & Incident Resolution: Proactively monitor IT systems, diagnose performance issues, and resolve incidents to maintain operational continuity.
• Network Administration & Security: Manage and troubleshoot network components, including firewalls, switches, and Wi-Fi (Cisco, Checkpoint, Aruba), ensuring secure and seamless connectivity.

We are looking for a proactive, service-oriented IT professional with strong technical expertise and excellent problem-solving skills.

Key Technical Skills:

• End-User Support: Windows 11, Microsoft Office 365, Teams, OneDrive
• System Administration: Microsoft Azure, Office 365, Active Directory, VMware vSphere 8
• Operating Systems: Windows Server, Linux (CentOS, Debian)
• Basic Network Administration: Cisco, Aruba, Checkpoint (for troubleshooting and minor configurations)
• Security & Compliance: Strong understanding of IT security best practices (password policies, MFA, access control, confidentiality)

Your Profile

• Minimum of 5 years of experience in an IT Systems & Network Administrator role
• Fluent in English (spoken and written)
• Strong communication skills and ability to work with users across different locations
• Organized, proactive, and able to troubleshoot technical issues independently

Why Join Us?

• Be part of a global IT team supporting employees across multiple continents.
• Work in a dynamic, multicultural environment where collaboration and innovation are valued.
• Gain experience with cutting-edge IT technologies and be involved in meaningful projects.

Additional Information

• You will report to the IT Support Manager.
• You will be part of a highly skilled international IT team with colleagues in Canada, USA, Mexico, Finland, and other global locations.

Ready for the challenge?

We look forward to meeting you!