Apprentice Freight Forwarding Customs Broker
As an apprentice, you’ll work for the company and get hands-on experience. You’ll gain new skills and work alongside experienced staff and great progression opportunities.
Role
Major Duties and Responsibilities of a customs brokerage role:
- Ensure smooth and timely freight process flow
- Track and Trace Files and reporting
- Use both export and import dashboards timely
- Ensure accurate and timely billing
- Contribute to maintain good relationships and good customer service, with customers and suppliers
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow, and look for best practices to improve operational efficiency and productivity
- Timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Prepare customs entries in Customsware or other customs software
- Understand the elements of the Import & Export customs SOP
- Ensure accurate and timely data entry into operating systems
- Ensure timely customs clearance of shipments
- Monitor customs clearances and communicate with Customers
Training
All training delivered during your working hours, via monthly tutor workshops, also BIFA workshops on teams.
Continued professional development, advancement to agent role and beyond.
- Apprenticeship Standard
- International freight forwarding specialist (level 3)
- Training Provider
- SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
- Working Week
- 9.00am - 5.30pm with 1 hour lunch.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 14th August 2026
- Start Date
- Monday, 24th August 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Qualifications
- English GCSE, grade A*-C/ 4-9 (Desired)
- Maths GCSE, grade A*-C/ 4-9 (Desired)
About the Employer
EXPEDITORS INTERNATIONAL (UK) LIMITED
Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service-based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.