Data Systems and Information Officer

Job description

Job responsibilities

1. Extract, interpret and provide complex data information for the teams and services within the Therapies Directorate. Communicate complex data reports and analysis to service leads and other staff in a way that is understandable.

2. Liaise with Heads of Service, Clinical and Operational Service Leads to interpret the data and provide support with initiatives to deliver business and performance targets and associate development plans.

3. Manage statistical data with regards to referrals, discharges and waiting lists as required by Clinical and Operational Service Leads to ensure delivery of key performance targets.

4. Respond/action queries relating to data, comparing data from different sources to ensure quality, consistency and accuracy and verification of data.

5. Have expert knowledge on Therapies Directorate data management and procedures and be able to act as a point of reference for queries relating to patient pathways.

6. Audit and validate data entered on department systems, ensuring data is accurate and is completed in a timely manner.

7. Create reports by inputting and manipulating complex data using tools such as Excel and Power BI.

8. Maintain regular performance reports and information for key stakeholders including Divisions and for Divisional Performance meetings.

9. Share performance knowledge and expertise by supporting and guiding administrative staff in use of information and data.

10. Compose and produce high quality information, reports, presentations, letters and other correspondence of a confidential nature, using MS Word, Excel, Power-point, Outlook and the Internet to the highest standard within agreed deadlines.

11. Regularly monitor local access standards and waiting times as describe in the standard operating procedures for individual service areas.

12. Ensure adherence to the Patient Access Standard Operational Policy at all times, highlighting situations where this is not achievable to the Admin Services Manager and HOS as required.

13. Deliver and attend meetings relevant to role within the Therapies Directorate.

14. Be proficient in the use of all electronic systems, such as EMIS in relation to patient data and undertake training as required if new technology/systems are introduced, to ensure competencies are maintained and efficiencies of the administrative processes are maximised.

15. Be fluent in functionality of clinical reporting and electronic patient record systems eg. EMIS, Cerner Millenium.

16. Responsible for the completion of IR1/Datix, where necessary.

17. Be available for and aware of major incident procedures.

18. Create standard operating procedures to support data quality and correct use of systems across the services and monitor compliance, escalating any issues to the relevant Heads of Service and Clinical and Operational Service Leads.

19. Create process guidelines for Therapies Directorate around use of the systems to ensure standardisation and to support induction of new staff to the systems.

Person Specification

Experience

• Experience of collating data from a number of disparate sources into reports.

Experience

• Experience of working within a team environment
• Proven record of being able to work within set timeframes, working to priorities and deadlines.
• Previous experience of PAS, Cerner Millenium, EMIS and other departmental/Trust systems.
• Experience of GDPR compliance

Experience

• Proficient in the use of MS Office, including Advanced Excel.

Knowledge and Skills

• Strong problem-solving skills and the ability to generate new ideas and approaches
• Able to manage multiple projects and prioritise own workload
• Effective communication and interpersonal skills and the ability to negotiate and work through complex problems verbally
• Excellent knowledge of administrative procedures, including electronic referral management and booking systems
• Knowledge of current NHS/Directorate agenda
• Ability to train others in the use of Trust systems, reporting and processes to support service delivery
• Knowledge of Service improvement methodology

• Use of SPC and other QI/data analysis tools

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Accrington Pals

Paradise St, Accrington

Accrington

BB5 2EJ

Employer's website

http://jobs.elht.nhs.uk/