Unified Comms Officer - Technical Services

Job summary

Unified Comms Officer - Join Our NHS Team!

Are you a motivated and enthusiastic individual looking for a rewarding challenge in NHS IT? This is your chance to be part of a dynamic team, providing essential IT support to staff across the Trust!

What We're Looking For:

• Proficiency in IT/Telecoms support across desktop, end-user computing, phone handsets, mobiles, Telecoms PABX infrastructure and bleeps
• Basic knowledge of networks and servers
• Strong communication and problem-solving skills
• Ability to work under pressure - independently and as part of a team
• Flexibility to adapt to a fast-paced NHS environment

Why Join Us?

At Lancashire Teaching Hospitals NHS Foundation Trust, you'll be:Encouraged to share your ideas and improve servicesSupported in your career development and progressionValued as a key part of our friendly and dedicated team

Please note: This role requires on site working from Monday-Friday in order to provide in person comms support across LTH sites.

Main duties of the job

Your Role

As a Unified Communications Officer, you will serve as the initial point of contact for NHS staff, delivering essential front-line support for Unified Communications services both remotely and in person.

Your responsibilities will encompass the troubleshooting and management of issues related to desktop telephones, softphones, mobile devices, and the telecommunications infrastructure, including the emergency bleep systems.

You will be expected to provide a high standard of customer service through the IT Service Desk. The role involves working across multiple sites, including Preston and Chorley, and participating in an out-of-hours on-call rota to support the continued delivery of reliable digital communications across the Trust.

About us

Why Choose OneLSC and Lancashire Teaching Hospitals:

• A vibrant, diverse, and inclusive healthcare community
• Cutting-edge facilities and technology
• Opportunities for continuous professional development
• A culture that values and recognises your contributions

About Us: With over 1000 beds, Lancashire Teaching Hospitals stands as a beacon of healthcare excellence. Our specialities range from the conventional to the extraordinary, as we proudly serve as a Tertiary Centre for Lancashire and South Cumbria in Neurosciences, Trauma, Oncology, and Renal Medicine.

Your Impact:Be part of a team that's not just meeting healthcare needs but exceeding them. Whether you're in Neurosciences, Trauma, Oncology, or Renal Medicine, your contribution matters. Lancashire Teaching Hospitals is the nexus where expertise meets compassion, and we're inviting you to make a difference.

Open to All Applications: This is not just a job; it's a calling. One LSC and Lancashire Teaching Hospitals NHS Foundation Trust welcomes applications from individuals across various trusts, fostering diversity, and enriching our healthcare community.