Administrator

Job summary

The community service are seeking ideally an administrator to join our team.

The role will support reception cover and back office functions to support the smooth running of the service. You will support a number of our clinical teams but primarily respiratory, SLT, Stroke and dietetics.

This role will be based from Kennedy House, but at times you may be asked to support at Clacton hospital, Harwich hospital, Primary Care Centre or The Crescent in Colchester by prior arrangement.

Our admin colleagues are key to ensuring patients are registered, booked, caseloads up to date, and communications sent out and received. They also take phone calls from our patients and process documents. Good communication skills to be able to communicate with public, patients, staff and wider health system colleagues is essential.

IT skills are required, as we are an electronic based system but we provide full training on our electronic patient system and processes.

Our service operates Monday to Friday only, so no weekend of bank holiday working.

Main duties of the job

Consistent provision of administration support to the team.

To ensure high standard of administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis. Tasks will include accepting patient referrals/booking clinic appointments/Patient contact via telephone/reception duties at various clinic locations/generating clinic letters.

To utilise the required technology in NEECS Community and Acute hospital systems / new technology or system (s) that are introduced and support other team members to do so to deliver an efficient administrative service.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch v=GkPu7HphU8A