Business Administration Apprentice
Job summary
An opportunity has arisen in our Apprenticeship Delivery Team to support with all aspects of administration relating to our apprenticeship courses.
Applicants will need to demonstrate:
- Confidence to work on their own initiative,
- Work well as part of a busy team
- Have good general IT skills across a range of software programmes
- Be willing to learn and develop
Ideally you would be able to work flexibly within a 37.5 hour week and be able to travel to other sites, including non-Trust venues.
Main duties of the job
The role will involve:
- General on programme support with enquiries, checking non-attendance, late submissions etc
- Respond to emails in a timely manner.
- Supporting with events and marketing activities as and when required
- To support team meetings through agenda preparation, minutes taken and actions logged
- Progress review planning - tracking and booking of reviews to ensure compliance with funding rules
- To be involved with cohort planning to support increased numbers and start date availability in line with Talent for Care activity
- Diary and timetable management in line with cohort planning to ensure availability of staff, rooms and resources to include room bookings if required
- Support with management of the survey/learner voice process to ensure good completion results and to provide evaluation of services
- Supporting with tracking - to support an efficient and effective on-boarding process for taking enquiries through to active apprentices Supporting preparation of monthly reporting for governance group
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here -www.youtube.com/watch v=GkPu7HphU8A
Job description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience
- Previous office based administrative work
- Working with members of the public
- Use of Microsoft Office
- Previous NHS admin experience
Qualifications
- GCSE grade 5/C or equivalent in English and Maths
- NVQ level 2 in administration/secretarial or equivalent
- AMSPAR
- Medical terminology
Knowledge
- Confidentiality and Data Protection
- Customer service
- NHS knowledge of relevant work area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Colchester General Hospital
Colchester
CO4 5JL
United Kingdom
Employer's website
https://www.esneft.nhs.uk/