Design and Print Assistant

Job summary

The Design and Print Services team undertakes the design, layout and updating of various items for ESNEFT (such as posters, information cards, leaflets, banners, forms etc) many of which are then printed by the in-house print team.

The department, which is located at Ipswich Hospital, is looking for a genuinely fast learner who can work calmly and efficiently, follow processes accurately, has excellent people skills, good time management skills, and can re-prioritise their workload as task priorities change throughout a busy working day.

The successful applicant will need to be methodical, careful, a good communicator, extremely well organised, and be able to retain information/instructions and have a proactive approach to administrative and technical processes.

Full training will be given but good computer literacy is a must. A basic knowledge of photocopying, printing files and spreadsheet entry would be an advantage, as would good manual dexterity.

Some of the tasks can be very physical so an ability to move and handle heavy boxes of printing/laden trollies is necessary.

The typical working week will be working in Print Services on Thursdays and Fridays, and Design/Print Services for one other agreed weekday.

Main duties of the job

• Design Services

  Managing Design Services busy generic mailbox.

  Booking requests into computerised administration system.

  Chasing items that have been sent to requesters for checking but which have not been returned within a reasonable timeframe.

  Sending out items to be reviewed, recording all related activity, and chasing if no response has been received within a reasonable timeframe.

  Ensuring the correct version controlling of designed items.

  Providing advice to requesters regarding Design Services activity.

  Print Services

  Managing Print Services busy generic mailbox.

  Booking requests in and out of computerised administration system.

  Providing advice to requesters on the suitability of photocopying/printing an item.

  Providing advice to requesters regarding Print Services activity.

  Printing from digital files using networked computers and printers.

  Laminating printed items.

  Trimming, binding, drilling, padding printed items as needed.

  Packing completed orders neatly and with care.

  Dispatching completed orders by appropriate method (internal/external post, delivery volunteer, courier).

  Lifting and moving heavy boxes of paper, materials etc, and moving laden trolleys.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch v=GkPu7HphU8A