Receptionist

Job summary

We are looking for an enthusiastic, friendly and organised Receptionist to join our professional team in Stowmarket.

We are an Integrated Team comprising of Nurses, Occupational Therapists, Physiotherapists, Social Workers and support staff. Our focus is on quality holistic care of those in our local community.

You would be expected to work from Stowlodge with support from an administrator on site.

Please note this post may close early if high a number of applications are recieved.

Main duties of the job

This is a varied role - no two days are the same!

You will be expected to work autonomously to provide reception support within a busy NHS building.

This role requires the use of multiple systems including Systmone our patient recording system

You will be arranging meetings, maintaining staff files, ordering stock, collecting data, creating templates, issuing equipment to name a few of the tasks involved in this role

This is a patient facing role where you will communicate directly with the general public.

We would also expect you to share our passion for delivering excellent patient care

NHS experience isn't a requirement for this role but would be preferred.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch v=GkPu7HphU8A

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.



Person Specification

Experience

Essential
  • Previous office based admin/reception work
  • Demonstrates ability to work with the general public
  • Demonstrates ability to work well as part of the team
  • Demonstrates ability to use microsoft office
Desirable
  • Previous NHS experience
  • Experience of using systemone

Qualifications

Essential
  • GCSE Grade C/5 in English and Maths
Desirable
  • NVQ in administration or equivalent

Knowledge

Essential
  • Demonstrates understanding of confidentiality

Personal skills

Essential
  • Demonstrates excellent communication skills
  • Demonstrates good attention to detail
  • Demonstrates empathy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Stowlodge

Chilton Way

Stowmarket

IP14 1SZ

United Kingdom

Employer's website

https://www.esneft.nhs.uk/



Job Details

Company
East Suffolk and North Essex NHS Foundation Trust
Location
Stowmarket, IP14 1SZ, United Kingdom
Salary
£25272.00
Posted