Advanced Digital/IT Systems and Storage Engineer
Job summary
We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business.
They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise.
This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager.
This role will have a Digital On Call Rota.
At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures.
Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements.
Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems.
Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores.
Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls.
Provide support to the Implementation and Development team during project rollouts, planned work and moves.
About us
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications
- Degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience.
- ITIL V4 Foundation
Previous Experience
- At least 3 years of relevant experience in similar roles.
- Extensive experience managing server infrastructure in a complex, high-availability environment.
- Experience working with virtualization technologies such as VMware or Hyper-V.
- Strong experience in server hardware maintenance, including upgrades and component replacements.
- IT experience gained in Acute healthcare setting
Skills
- Ability to manage competing priorities and work effectively under pressure.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Use technology and tools effectively in managing infrastructure and operations areas
Knowledge
- Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms.
- Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management.
- In-depth knowledge of server security, patch management, and antivirus protection.
- Up-to-date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings
Other Requirements
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East and North Hertfordshire Teaching NHS Trust
Address
Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
Employer's website
https://www.enherts-tr.nhs.uk/