People Intelligence Advisor
Job summary
We are recruiting for a People Intelligence Advisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will work as part of the People Intelligence, Planning and Analytics Team - the team is responsible for all staffing data and reporting in the Trust as well as looking after ESR (the Trust's HR/Payroll system).
You will act as the main point of contact for all queries to the team and be responsible for the team inbox.
You will work with the Deputy PIPA Manager to support the systems administration of ESR and the production of the monthly/weekly reports.
You will also work on the data quality within the ESR system.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
To provide support and instruction to Trust staff/managers on the best and correct ways to use ESR (via email, MS teams calls, telephone or face-to-face).
Be responsible for the management of the shared PIPA team inbox, responding to emails and resolving queries/issues on a daily basis (escalating where necessary).
Support the Deputy PIPA manager with the running and collation of the monthly workforce KPI data taking data from ESR and analysing/formatting it in Excel.
Be responsible for the weekly PIPA reporting schedule ensuring all reports are downloaded, formatted/analysed in Excel and sent out on time.
Process the ESR leaver notification
Monitor data quality within the ESR system by auditing and correcting system data
This post is currently awaiting confirmation of banding and may be subject to change
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Previous Experience
- Experience of working with a range of people both internal/external to the workplace
- Administrative experience preferably in an NHS setting
- Experience of data collection, analysis and report preparation
- Problem solving and ability to identify how and why errors/issues have occurred
- A track record of achieving and delivering against targets
- Experience in using the professional elements of the ESR system
Skills
- The ability to liaise effectively with all levels of staff
- Experience of working effectively in a team and individually
- Excellent organisational and time management skills
- Good verbal and written communication skills
- Ability to prioritise workloads and meet deadlines with minimal supervision
- Ability to handle confidential and sensitive information in an appropriate manner
- Consistently high attention to detail and quality
- Ability to identify areas for improvement/streamlining within own field of work
Qualifications / Training
- General education to GCSE, NVQ Level 3 or equivalent knowledge acquired through experience
- Evidence of continuous personal and professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East and North Herts NHS Trust
Address
Wiltron House, Stevenage
Rutherford Close
Stevenage
SG1 2EF
https://www.enherts-tr.nhs.uk/
- Company
- East and North Herts NHS Trust
- Location
- Stevenage, United Kingdom SG1 2EF
- Employment Type
- Fixed-Term
- Salary
- £25147.00 - £27596.00 a year
- Posted
- Company
- East and North Herts NHS Trust
- Location
- Stevenage, United Kingdom SG1 2EF
- Employment Type
- Fixed-Term
- Salary
- £25147.00 - £27596.00 a year
- Posted