IT Operations Manager

We are delighted to be working with a Northampton based professional service company. They are recruiting for an IT Helpdesk Manger to join their team on a full time, permanent basis.

Key responsibilities will include:

• Supporting the IT Director with the implementation of the firms IT and AI strategies
• Managing team members inkling performance and training assessments
• Managing on-premises and cloud-based infrastructure
• Participating in internal and external audits
• Identifying and managing operational risks
• Providing hands on support and participate in out of hours support rota
• Develop IT best practice guides and procedures
• Managing IT vendors, contracts and licenses

The successful candidate will have:

• Experience in similar senior role
• Strong technical knowledge of network and server operating systems
• Experience of Powershell scripting
• Experience support Windows operating systems
• Experience managing a team
• Strong understanding of helpdesk and customer relations support systems
• Experience of enterprise backup, replication, and disaster recovery
• Strong understanding of data security

If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.