Senior Administrator

We are looking for a Senior Administrator with B2B customer support experience to join one of our global clients on the outskirts of Cambridge.

Main duties will include

• Support customers with enquiries by phone, email, or online
• Manage the repairs and disposal of technical devices
• Produce reports on repair and disposal activity
• Use internal systems to track devices and update records
• Support the management of external repair centres, including reporting and audits
• Help improve processes and support the wider team

The ideal candidate will have

• Educated to A level or equivalent
• B2B customer support experience
• Proficiency with Microsoft Excel, Word and a CRM
• Excellent attention to detail and ability to multitask
• Confident communicating with people at all levels
• Ability to travel in the UK and overseas

If this role looks like your next challenge, please contact Emma ASAP or apply via the advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.