Enterprise Resources Planning Specialist

💼 NetSuite / ERP Systems Analyst

Role Overview

Responsible for supporting the development, maintenance, and day-to-day operation of an ERP system (NetSuite), ensuring it meets business needs and drives efficient processes across the organisation. Focused on system improvements, data integrity, reporting, and user enablement.

🔧 Key Responsibilities

• Provided day-to-day administration and support for the ERP system, including troubleshooting and issue resolution
• Collaborated with cross-functional teams (e.g. Finance, HR, Operations) to gather requirements and deliver system improvements
• Configured system components such as workflows, fields, dashboards, and saved searches
• Supported end users by resolving queries and promoting best-practice system usage
• Delivered user training sessions, onboarding, and adoption initiatives
• Assisted with change management activities, including impact assessments and user readiness
• Maintained system documentation, including processes, configurations, and user guides
• Supported testing of system updates, enhancements, and releases
• Developed and maintained standard and custom reports
• Managed user roles, permissions, and access in line with governance and security policies
• Ensured compliance with data protection, audit, and internal policies
• Performed data validation, imports, and ongoing data maintenance
• Promoted data standards and continuous improvement within the ERP environment

🧠 Skills & Expertise

• Experience supporting or administering ERP systems (e.g. NetSuite or similar)
• Strong understanding of business processes (finance, procurement, operations)
• Hands-on experience with system configuration, workflows, and reporting tools
• Strong analy