Knowledge Systems Manager

Eden Brown Synergy are working with a Government Department who are looking for an experienced Knowledge Systems Manager for 12 months.

The role is full time, to start ASAP and paying £41.92 Umbrella per hour (inside IR35) PAYE options are available.

The role is hybrid and based in Westminster.

The role:

Reporting to the Head of Knowledge, the role takes operational responsibility and ownership of department's current Knowledge Systems used across the department and wider civil service.

Key responsibilities:

• Leading the team who own and maintain the department's knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance and project objectives for the team.
• Working with system users and content creators, to ensure the systems are effective and content meets needs, including accessibility requirements.
• Finding innovative ways to make use of the systems currently available to meet the changing needs of the organisation.
• Project managing improvements to our current systems and working with a variety of stakeholders to achieve effective outcomes and value for money.
• Building and maintaining strong relationships with internal and external technology experts and acting as the link between these experts and system users.
• Working across K&I and wider Knowledge and Learning Communities to support and engage users across the department, including delivering training.
• Contributing to K&I projects which benefit from a systems perspective and ensuring that conversations across the group which involves knowledge systems are joined up so that the Division work in a collaborative way. Supporting senior stakeholders (including Board level) in their strategic work to design the future direction of department's knowledge and learning systems to ensure they support a national department and are fit for the future.
• Ensuring that all activities are aligned with the department's priorities, strategies and cross-government policies relating to information and data management
• Expert insight on technological changes and knowledge management to ensure that the department's remains up to date with current best practice.
• Acting as the conduit between Digital and K&I colleagues to facilitate the embedding of legal technology and advancements (for example in the field of AI) into our knowledge systems.
• Identifying gaps in the current systems offer and working with legal teams, Digital and K&I to understand and plan to meet gaps.
• Current awareness and horizon scanning - monitoring, curating and promoting relevant developments in legal technology across a variety of knowledge platforms to ensure that learning content is kept up to date.

Skills required:

• Project Management
• Line management
• Knowledge systems experience
• Data knowledge systems background

Please only apply if you have all the skills, knowledge and experience to carry out the role as mentioned above and available on no more than 2 week's notice.

Thank you

Charlotte

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.