Business Analyst, Insurance - Permanent
We are currently partnering with a market-leading Lloyd’s Insurance company to recruit a Business Analyst. The successful candidate will proactively seek out and define ‘as-is’ processes, document systems and reporting tools currently used by the business and make recommendations for improvements.
Responsibilities include but are not limited to:
- Elicit requirements through workshops, interviews, observation, and document analysis
- Produce clear documentation such as BRDs, user stories, and use case.
- Manage requirements change control and versioning effectively
- Differentiate between business, functional, non-functional, and technical requirements
- Conduct As-Is process discovery and accurately document the current state
- Design To-Be processes with a clear rationale for improvements
- Identify inefficiencies, bottlenecks, risks, and edge cases (beyond happy paths)
- Apply BPMN notation and swim lane diagrams for process modelling
- Perform stakeholder analysis, including RACI matrices and influence mapping.
- Manage conflicting stakeholder needs and priorities
- Assess operating models (people, process, technology, data, governance) and identify gaps
- Develop business cases with structured problem statements and quantified costs, benefits, and risks
The ideal candidate:
- Experience working within the Insurance market.
- 3+ years’ experience working as a Business Analyst.
- Experience with requirements management, process analysis, operating model, or business case development.