Senior Business Analyst, London Market - Insurance
We are currently partnering with a market-leading Speciality Insurance company to recruit a Senior Business Analyst. The successful candidate will play a key role in delivering our Underwriting Workbench programme, a permanent position driving a strategic transformation to modernise underwriting capabilities.
Responsibilities include, but are not limited to:
- Lead business analysis activities across the full lifecycle of the Underwriting Workbench programme
- Partner with Underwriters and operational stakeholders to understand workflows, pain points, and strategic objectives
- Elicit, analyse, and document complex business requirements, ensuring end-to-end traceability
- Work closely with the Testing team to ensure requirements are clear, measurable, and testable (SMART)
- Define and shape the target operating model aligned with future underwriting capabilities
- Facilitate workshops with senior underwriting and operational stakeholders
- Translate London Market processes (placement, binding, endorsements, renewals, delegated authority) into system and data requirements
- Identify and drive process optimisation, automation opportunities, and data quality improvements
- Ensure regulatory and market requirements (e.g. Lloyd’s standards and reporting obligations) are embedded in solution design
- Collaborate with Architecture and Technology teams, support vendor selection and implementation, and provide mentorship to junior Business Analysts
The ideal candidate:
- Proven experience operating as a Senior Business Analyst within the Lloyd’s Market.
- Experience working on underwriting platforms, or workbench implementations.
- Proven track record delivering large-scale change initiatives in a complex insurance environment.
- Experience engaging directly with senior Underwriters and business leadership.