AI Delivery Lead

Job Title: AI Delivery Lead

Location: London - Hybrid

About Edenred PayTech:

Edenred PayTech is a leading global e-money institution processing over €150bn in payments annually across more than 30 countries. As the core payment engine for Edenred’s cutting-edge benefits, mobility, and payment solutions, we operate a secure, scalable, PCI DSS compliant platform regulated by FCA, NBB, and ACPR. Join us to be at the forefront of fintech innovation in a fast-paced environment.

Role Overview:

We are seeking an experienced AI Delivery Lead to manage cross-platform AI delivery across multiple teams, tools, and business functions within a Hub-and-Spoke model. You will uplift AI literacy and capability across diverse user groups and maintain measurable business value and adoption of rapidly evolving AI technologies. With a strong technical foundation and strategic mindset, you will apply architectural scrutiny to ensure AI initiatives are feasible, efficient, safe, and aligned with Edenred’s strategic priorities.

Key Responsibilities:

• Lead and coordinate AI projects across technology, product, risk, security, data protection, and operations teams.
• Build AI capability by coaching diverse users in AI tools, prompt engineering, and safe-use patterns.
• Manage AI governance including compliance assessments, audits, risk reviews, and post-implementation evaluations.
• Prepare operational readiness artefacts like monitoring plans, fallback procedures, and deployment standards.
• Maintain transparent reporting on portfolio progress, risks, adoption, and benefits realization.

Skills & Qualifications:

• Bachelor’s degree required; advanced university degree preferred.
• Hands-on experience with AI development platforms (e.g., GitHub Copilot, AWS KIRO, Microsoft Copilot Studio).
• Strong understanding of ML, LLMs, generative AI, prompt engineering, evaluation, and safe-use patterns.
• Solid knowledge of software development, system design, API integration, and AI workflows linked to enterprise systems.
• Proven experience delivering compliant, high-value AI features in regulated payment environments.
• Excellent communication skills to clearly explain complex AI concepts to non-technical audiences.
• Leadership and change management skills with business development, strategic thinking, and problem solving.

Desirable:

• Additional language skills in French, Spanish, or Portuguese (any level) are considered a plus.
• Comfortable working in a rapidly evolving technology environment.

Why Join Edenred PayTech?

• Work in a pioneering fintech with leading-edge AI adoption and innovation.
• Join a collaborative, pragmatic, and impact-focused team.
• Opportunity to influence AI strategy across a global, data-rich payments platform.

Apply today to help us revolutionize payments and benefits with AI!