IT Engineer (2nd and 3rd line)

IT Engineer (2nd to 3rd line)

London based

The candidate will provide these services to the end customer:

• End-user device support (Windows/ desktops/laptops/ tablets)
• Printer and peripheral troubleshooting
• Network patching and basic networking fixes
• Software installation and basic troubleshooting
• New user setup, movers and leaver offboarding
• Asset Management
• Ticket triage and escalation
• 2nd and 3rd line support

Candidates will need to have:

• AD/ Azure/ 365
• 1st to 3rd line skills
• Networking / trouble shooting / supporting non IT staff
• Has strong communication skills
• Work well under pressure

For more information please apply asap

Gigabit Group acts as an employment business for temporary positions and an employment agency for permanent positions. Gigabit Group is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.