Head of Amazon and Marketplaces

Role: Head of Amazon & Marketplaces-  Chesterfield   

Hours: 08:30am- 5pm Monday- Thursday with a 3pm finish on a Friday

Benefits:

• Holidays - up to a maximum of 30 + BH
  • Base - 20 for Marketing
  • Bonus holidays -will be awarded additional 5 days if full attendance in previous year, 4 if 1 day off, 3 if 2 off etc (re-calculated each year)
  • Service days -will benefit from an additional holiday day for each year of service, up to a maximum of 5
• Sick pay - after completion of 6 month probation period
• Discounted staff sales
• Auto enrol Pension
• Death in Service 3x Salary
• Hybrid working policy (WFH on Thursday / Friday allowed although in-person working preferred)
• Early finish on the last Friday of the month - with BBQ, Pizza etc
• On-site gym / weights room
• Pool table
• Free parking
• Excellent facilities
• Additional training and payments for First Aid, Fire Warden etc
• Regular meals / events / nights out

Position Overview:

General Overview: Elevation Recruitment Group's - Marketing Division are pleased to be working with a prestige award winning distributor, with a multi-brand portfolio range.

We are seeking a commercially astute and strategic Head of Amazon & Marketplaces to lead, grow and optimise our Amazon presence across both the Vendor Central and Marketplace (Seller Central) models. Also responsible for other 3rd party marketplace platforms.

This is a high-impact leadership role, responsible for shaping and executing the end-to-end Amazon strategy, managing a catalogue of over 2,500 products (Global Knives and other ranges), and driving revenue growth through operational excellence, strategic planning, and data-led decision-making. The ideal candidate will have a minimum of 5 years of direct Amazon experience, ideally across multiple product categories, and will be able to demonstrate a strong track record of significantly increasing Amazon and 3rd party marketplace platform sales through practical, measurable strategies.

Responsibilities:

Strategy & Growth

• Develop and execute a comprehensive Amazon growth strategy across both Vendor Central and Marketplace models, with a particular focus on launching and growing the Global Knives range on Seller Central.
• Develop and execute a comprehensive 3rd party marketplace growth strategy
• Continuously analyse category trends, customer behaviour, competitor positioning and search rankings to identify opportunities for sales acceleration.
• Set performance targets and KPIs; report on sales performance, traffic, conversion rates, and ad spend ROI.
• Use tools such as Brand Analytics, Helium 10, or Jungle Scout to inform decisions on pricing, keywords, content optimisation, and sales performance.

Catalogue & Product Management

• Oversee the Amazon catalogue of over 2,500 products, ensuring accuracy and completeness of all listings (titles, bullet points, descriptions, A+ content, keywords, etc.).
• Ensure discontinued products are delisted in a timely manner and new products are launched efficiently.
• Work with product, design and content teams to ensure all assets (images, videos, copy, infographics) are optimised to Amazon's best practices.

Team Leadership & Collaboration

• Manage and support a small team responsible for content creation, listing maintenance, stock accuracy, and order processing.
• Provide clear direction, training and development to team members to continuously raise performance standards.
• Collaborate with internal departments including logistics, marketing, finance and customer service to ensure alignment and consistency in Amazon operations.

Operational Excellence

• Ensure seamless execution of the Vendor Central model, including purchase order processing, chargeback reduction, and on-time fulfilment.
• Build out and optimise the Seller Central marketplace model - set up infrastructure, processes, and fulfilment workflows (FBA and/or FBM).
• Maintain accurate stock levels and minimise out-of-stock rates or excessive inventory holding.

Advertising & Promotions

• Own the Amazon Advertising strategy and budget across Sponsored Products, Sponsored Brands, and DSP (if applicable).
• Run promotional campaigns (e.g., Deals, Coupons, Prime Day planning) to increase visibility and conversions.
• Monitor and optimise ad performance for efficient spend and maximum ROI.

The ideal candidate would have:

• Minimum 5 years' hands-on experience managing Amazon Vendor and/or Seller Central accounts.
• Proven ability to drive significant sales growth and improve profitability on Amazon through strategic planning and execution.
• Strong commercial acumen - understands margins, demand forecasting, promotional mechanics, and contribution profit.
• Experience managing a large and complex product catalogue (1,000+ SKUs).
• Solid understanding of Amazon's algorithms, keyword strategy, advertising solutions, and product ranking factors.
• Experience managing and mentoring small to medium-sized teams.
• Proficiency in Excel, data analysis tools, and Amazon-specific software (e.g., Vendor Central, Seller Central, Brand Registry, Advertising Console).
• Exceptional project management skills with the ability to multitask and prioritise.