Telecom Support Technician

Telecom Support TechnicianSheffield – Site based - Mon-Friday£28,000 – £30,000

Elevation IT are exclusively working with a progressive services business in Sheffield as the look to appoint a Telecom Support Technician

As a result of their fast and continual growth, they are looking to expand their engineering team with an enthusiastic, highly talented and technically astute support engineer.

Key Responsibilities:

• Provide remote support and maintenance for telecom customers
• Provide technical and non technical phone support
• May involve some occasional field work
• Management of support case system

The successful candidate will have the following experience:

• Minimum of 1 years’ experience in telephone system installation and maintenance
• Knowledge of iPECS phone systems would be beneficial although not essential
• Experience of working with IP Networking, Switches, Routers and SIP Trunks
• Knowledge of Wi-Fi technologies
• Some knowledge of IT and Windows based operating systems and support beneficial but not essential
• Ability to communicate with people from a technical and non-technical background

To find out more contact us today!