Applications Support Analyst (SQL)

Applications Support Analyst

We're looking for an Applications Support Analyst to join a fast-growing healthcare technology team making a real impact. With software already used across the majority of UK hospitals and international expansion underway, this is a chance to build your career while helping transform how healthcare data improves patient outcomes.

In this role, you'll provide hands-on applications support to customers, helping them resolve issues, customise applications, and get the most out of the platform. You'll handle incoming support calls, manage tickets in Jira, troubleshoot with SQL, Windows and databases, and work closely with developers to keep systems running smoothly. You'll also deliver training for new users and test updates before they're rolled out.

We're looking for someone with an IT qualification or degree, at least two years' experience in second-line support, and strong knowledge of SQL, Windows, and application support. Excellent communication skills are essential, as much of the role involves phone-based support.

In return, you'll be part of a collaborative team working on meaningful problems, with benefits including pension, commission, healthcare, and on-site parking.

This is an opportunity to grow, develop, and play a key role in shaping the future of healthcare technology.

This is a fully office based role but for the right person some hybrid work can be arranged.