macOS-focused IT Support Engineer
Seeking a macOS-focused IT Support Engineer to join a successful, friendly and close-knit team of like-minded individuals.You’ll be a part of delivering high-quality IT support with a strong specialism in Apple. This is a fantastic opportunity for a capable, hands-on engineer who thrives in a fast-paced, user-facing environment and enjoys solving real-world tech problems with clarity and precision.The IT Support Engineer Role: You’ll be providing 2nd/3rd line support to clients using macOS and cross-platform environments, both remotely and on-site. Your work will span endpoint management (Addigy), M365, network config (DNS, DHCP, IP addressing), cloud services (Dropbox, Google Workspace), and user support.Expect to:
- Deliver IT support to users
- Troubleshoot macOS issues at both OS and hardware levels
- Support hybrid workers and cloud-based workflow
- Work with MDM platforms (Addigy) and support system onboarding
- Work in Central London
- Deliver clear, jargon-free communication to non-technical users
- Some macOS IT support experience
- Basic networking knowledge (IP, DNS, DHCP)
- Experience with M365; Google Workspace is a bonus
- A clean, tidy and professional appearance and client-ready manner
- Physically able to handle some hands-on work
- Company
- Eligo Recruitment
- Location
- London, South East, England, United Kingdom
Hybrid / WFH Options - Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
- Posted
- Company
- Eligo Recruitment
- Location
- London, South East, England, United Kingdom
Hybrid / WFH Options - Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
- Posted