Technical Support

Location: Bulwell – NG6
Type: Full Time – Permanent
Salary: £25,000 – £28,000 per annum (DOE)

About the Company
A well-established and reputable technology solutions provider is seeking a proactive and organised Sales Administrator to join their growing team. Supplying cutting-edge products to the security and audio-visual markets across the UK and internationally, the company offers a collaborative working environment that values precision, professionalism, and continuous learning.

About the Role
This is a varied, hands-on administrative role ideal for someone who enjoys supporting a busy sales function, working with technical products, and delivering excellent customer service. The Sales Administrator will act as a key link between customers, internal teams, and field sales – ensuring smooth, efficient handling of orders, quotes, enquiries, and technical documentation.

Key Responsibilities

• Provide frontline support for sales and customer service, handling enquiries, quotations, returns, and delivery issues

• Deliver pre- and post-sales technical support to internal and external stakeholders

• Assist with quoting and support internal and external sales teams by managing technical documentation

• Maintain strong product knowledge and stay updated on industry developments and innovations

• Occasionally support field sales with on-site demonstrations and trade events

• Contribute to product evaluation processes and new technology assessments

• Ensure compliance with internal procedures and health & safety policies while maintaining a professional image

• Take on additional tasks as required by management

What We’re Looking For

• Previous experience in a sales support or administrative role

• Excellent organisational and multitasking skills

• Strong communication skills, both written and verbal

• Confident using Microsoft Office (especially Excel and Outlook)

• High attention to detail and a proactive, can-do attitude

• An interest in or willingness to learn about technology and technical products

Why Join Us?
If you're a motivated and customer-focused individual who enjoys working in a dynamic environment with innovative products, this could be the perfect role for you.

Apply today and become part of a technically forward-thinking, friendly, and professional team.

This is a great opportunity for someone looking to build a career within a forward-thinking and collaborative technical environment.