Technical Support

Technical Sales Administrator Location: Bulwell – NG6 Type: Full-Time – Permanent Salary: £25,000 - £28,000 per annum (dependent on experience)

A well-established and reputable technology solutions provider with a strong presence across the UK and internationally is currently seeking a Technical Sales Administrator to join their team. Known for their innovation, product knowledge, and technical excellence, the company offers a dynamic and supportive working environment that encourages professional growth and continuous development.

The successful candidate will take on a varied and hands-on position that combines customer service, sales administration, and technical support. Acting as a key point of contact for both customers and internal stakeholders, the Technical Sales Administrator will be responsible for managing enquiries, preparing quotations, supporting the sales process, and ensuring seamless coordination across departments.

This opportunity is ideal for a technically-minded individual with strong organisational skills, a proactive attitude, and a keen interest in working within the security and audio-visual technology sectors.

• Serve as the first point of contact for sales and customer service enquiries, including quotations, order updates, returns, and delivery issues.

• Provide comprehensive administrative support to both internal and external sales teams.

• Deliver accurate and timely pre- and post-sales technical support to customers and stakeholders.

• Assist with the preparation and management of sales quotations and technical documentation.

• Maintain strong product and industry knowledge to support internal knowledge sharing.

• Support field sales teams during technical demonstrations and trade events as required.

• Participate in new product evaluations and contribute to the assessment of emerging technologies.

• Adhere to internal procedures and health & safety policies while upholding a professional company image.

• Carry out additional technical or administrative tasks as directed by management.

• Demonstrates a strong technical aptitude and a willingness to learn about a wide range of products.

• Possesses excellent organisational skills and keen attention to detail.

• Communicates confidently and maintains a customer-focused approach.

• Proficient in Microsoft Office and familiar with CRM systems.

• Works effectively as part of a team, while also comfortable managing individual responsibilities.

This is a great opportunity for someone looking to build a career within a forward-thinking and collaborative technical environment.