Junior D365 F&O Business Analyst
Job Title: Junior D365 Finance & Operations Business Analyst
Location: London, UK (5 Days Onsite)
Contract Type: Long-Term Freelance Contract
Industry: Retail
About the Role
We are seeking a motivated and ambitious Junior D365 Finance & Operations (F&O) Business Analyst to join a leading retail organisation in London. This is an excellent opportunity for someone with 1–3 years of experience working with Microsoft Dynamics 365 Finance & Operations who is looking to build a long-term career within the Microsoft Dynamics ecosystem.
Working directly with business stakeholders and the internal D365 team, you will support the ongoing enhancement, optimisation, and adoption of D365 F&O across the organisation. This role offers hands-on exposure to a large-scale retail environment and provides an ideal platform for developing both functional and business analysis skills.
Key Responsibilities
- Gather and document business requirements from key stakeholders across retail operations, finance, supply chain, and inventory management.
- Assist in translating business requirements into functional specifications for the D365 F&O platform.
- Support workshops, process mapping sessions, and user interviews.
- Help analyse current business processes and identify opportunities for improvement using D365 F&O capabilities.
- Work closely with senior Business Analysts, Functional Consultants, and technical teams.
- Participate in system testing, user acceptance testing (UAT), and defect management.
- Support end-user training and create user documentation where required.
- Assist with system configuration activities under the guidance of senior team members.
- Monitor and support ongoing system enhancements and change requests.
- Provide day-to-day support to business users and help troubleshoot functional issues.
Required Skills & Experience
- 1–3 years of experience working with Microsoft Dynamics 365 Finance & Operations (D365 F&O).
- Exposure to one or more D365 F&O functional areas such as:
- Finance
- Supply Chain Management
- Inventory Management
- Procurement & Sourcing
- Retail Operations
- Understanding of business analysis methodologies and requirements gathering techniques.
- Strong communication and stakeholder engagement skills.
- Ability to document business processes and functional requirements clearly.
- Experience supporting testing activities and user training.
- Strong attention to detail and willingness to learn.
What's on Offer
- Long-term freelance contract with a stable retail end customer.
- Opportunity to work directly within a large D365 F&O environment.
- Exposure to experienced D365 professionals and business stakeholders.
- Clear pathway towards becoming a Functional Consultant, Senior Business Analyst, or Solution Consultant.
- Hands-on experience across multiple business functions within a modern retail organisation.
- Excellent opportunity for someone committed to building a long-term career in Microsoft Dynamics 365.