Level 1 IT Technician

Level 1 IT Technician

Location: Farnborough, Hampshire

Start Date: 15th June 2026

Contract Length: Approximately 8 Weeks

We are seeking a hands-on Level 1 IT Technician to support a busy IT environment during a workstation deployment and user support project. This is an excellent opportunity for an IT support professional with strong Windows desktop experience who enjoys a varied role across hardware, software, user support, and project work.

Responsibilities

  • Build, configure, and deploy new Windows workstations
  • Install operating systems, business applications, security tools, and standard configurations
  • Support onboarding and offboarding activities for new starters and leavers
  • Provide Level 1 support for hardware, software, printer, and connectivity issues
  • Troubleshoot and resolve end-user technical problems
  • Assist with software updates, patch management, and system administration activities
  • Support business platforms including 3CX VoIP and other IT systems
  • Configure and troubleshoot printers and end-user peripherals
  • Assist with ongoing IT projects where required
  • Maintain and update IT documentation, support records, and configuration notes

Requirements

  • Previous experience in an IT Support, Service Desk, Desktop Support, or IT Technician role
  • Strong Microsoft Windows workstation deployment and troubleshooting experience
  • Knowledge of hardware, software, networking, and printer support
  • Excellent communication and customer service skills
  • Ability to document issues and maintain accurate records
  • Experience with 3CX or other VoIP systems is desirable

Additional Information

  • Training and support will be provided where required
  • Fully onsite position based in Farnborough
  • Immediate start available
  • Initial 8-week contract with potential for extension depending on project requirements

If you are available to start shortly and have the relevant experience, please apply with an up-to-date CV for immediate consideration.

Job Details

Company
Empiric
Location
Hampshire, England, United Kingdom
Posted