Head Presales
About the role:
Our client is a leading provider of BSS/OSS software for the telecommunications industry, with over 25 years’ experience supporting mobile, fixed, cable and multi-service operators worldwide.
About the role:
Our client is a leading provider of BSS/OSS software for the telecommunications industry, with over 25 years’ experience supporting mobile, fixed, cable and multi-service operators worldwide.
As a growing company with an expanding team, this role is expected to evolve over time in line with continued growth and the strengths and capabilities of the successful candidate.
The position offers a unique opportunity to help shape its future scope and responsibilities. You will work closely with the Business Development Director to develop and refine the team's structure, processes, and overall organization as the business continues to scale.
We are looking for a new Head of Presales, to replacing a long-standing colleague who is retiring.
Responsibilities:
- Line management of the Presales team
- Presales team of six is distributed across the UK, Poland, France, and the USA.
- Bid management and executive engagement
- Accountable for ensuring that all deliverables (documents, demos, etc) for tenders are met and resourced appropriately
- Effectively a PM role ensuring of the successful delivery of tender responses; allocation of resources to tasks, dependency & deadline management, liaising with Opportunity Owner.
- Interaction with colleagues outside Sales (Legal, Commercial, Delivery, Support etc) dependencies for providing complete responses.
- RFP response work and collaboration
- Compliance responses, proposal creation and involved in the preparation of the responses, particularly on large bids.
Education, qualifications & special training
- Educated to graduate level and/or beyond.
Experience
- The successful candidate will ideally have ten years + in telecoms BSS/OSS. Ideally in Presales and possibly with line management experience. Other previous roles within BSS/OSS vendors that could be relevant include;
- Project Management, Business Analyst, and Solution Architect. Experience across the full BSS/OSS lifecycle is very useful (R&D, Development, Sales, Delivery, Support).
- Travel is not necessarily involved for the role, but as a team they do travel extensively.
Minimum technical skills required:
- MS Office, advanced level (excel, word & powerpoint specifically)
- Domain expertise (BSS/OSS)
- Visio or similar
Essential
- Organised, professional, multi-tasking, flexible and pragmatic
- Familiarity with BSS/OSS capabilities and market expectations
- Communication & Stakeholder mgmt.
- Presales / Senior Business Analyst/Project Mgmt experience
Desirable
- TM Forum certification and experience
- Cloud hyperscaler certification
- Project/Bid Mgmt
- Presales (bids, demos, process etc)
- Team leadership experience
- Commercial awareness