Infrastructure Engineer

Job Title: Infrastructure Engineer

Duration: Full-Time/Permanent

Location: West Yorkshire, UK (Hybrid)

Role overview:

• We are seeking a versatile and technically adept Technical Analyst/Lead to join a specialized team. This role is ideal for a hands-on professional with a broad IT skillset who is passionate about leveraging technology to support complex investigations. The ideal candidate will be a solid technical expert who wants to remain in a hands-on role rather than moving into a management position.
• The role requires occasional travel to client sites to assist with preserving and collecting data from various IT systems. The ability to work unsupervised and adapt to time-sensitive situations is essential, and a driving license and personal transport are required.

Key Accountabilities:

• Provide technical support and solutions across a range of forensic service operations.
• Manage and maintain systems within the Office 365 and Azure environments.
• Support virtualization technologies, such as Hyper-V and VMware, to ensure system resilience and scalability.
• Assist with integration and troubleshooting across AWS and Google Workspace platforms.
• Collaborate with cross-functional teams to implement and optimize technology tools.
• Maintain documentation and contribute to the continuous improvement of technical processes.
• Provide user training and guidance on technology products and platforms.

Essential Skills:

• Strong working knowledge of Office 365 and Microsoft Azure (essential).
• Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V) (essential).
• Good knowledge of AWS and Google Workspace environments.
• Demonstrated ability to use and support a wide range of technology products.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a hybrid work environment.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA, AWS Certified Cloud Practitioner) are desirable.
• Experience in a forensic, legal, or investigative services environment is desirable.