Business Technology Internship / Placement- One Year - Aldershot

Overview

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $38 billion turnover and nearly 90,000 team members across 95 countries, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Join us, and as this year’s Higherin Best Student Employer and Times Top 100 Graduate Employer, we will offer you the freedom to explore your potential. For a university student, real world professional business experience can put you above the rest when you enter the job market. Ready to make your move?

We are excited to offer an opportunity for a Business Technology Intern to join our Business Process and Technology Improvements team within the Insurance Claims Department, based at our contact centre in Aldershot.

This internship is ideal for a university student interested in how organisations work at scale, and how process efficiency, data, and automation can be used to improve customer outcomes and colleague experience. This is a hands-on role — you’ll work on real operational challenges, contributing ideas and solutions that have a visible impact across a department of over 300 people.

This position will commence 29th June 2026 and offers a varied role with exciting and unique learning and development opportunities.

This role will be based in Aldershot, Hampshire for the entire 12 months. Our office is centrally located with great transport links to nearby towns including: Farnborough, Farnham, Basingstoke, Guildford, Bracknell and Woking. 

Whilst this role might appeal to someone studying computer science we accept applications from all second year undergraduate university students, regardless of university attended and subjects being studied.

Responsibilities

Working closely with operational leaders, analysts, and technology partners, you will help identify, analyse, and improve processes across the Insurance Claims function, with a particular focus on efficiency, standardisation, and automation.

Key responsibilities will include (but are not limited to):

• Analysing existing business processes to identify inefficiencies, duplication, and improvement opportunities
• Mapping “as-is” and “to-be” processes using data, stakeholder input, and observation
• Supporting the design and implementation of process improvements and automation solutions (e.g. workflow optimisation, system enhancements, reporting improvements)
• Assisting with the rollout of new tools, systems, or ways of working across the wider team
• Collecting, analysing, and presenting data to support decision-making and measure the impact of improvements
• Facilitating workshops or meetings to capture requirements, document actions, and track progress
• Supporting project planning activity, including timelines, dependencies, and stakeholder communication
• Collaborating with colleagues across departments to ensure changes are practical, sustainable, and well-adopted
• Contributing to a positive and continuous-improvement-focused team culture

While the role includes some coordination and engagement activity, the primary focus is on process efficiency, problem-solving, and using technology to make work simpler and more effective.

Qualifications

Attributes needed for this role will be:

• Strong organisational and communication skills, with excellent attention to detail
• A logical, analytical mindset and an interest in how processes and systems work
• Confidence working independently and managing multiple priorities
• The ability to question existing ways of working and suggest practical improvements
• Intermediate proficiency in Microsoft Office, particularly Excel (e.g. data handling, analysis, reporting)
• Experience in coding in C# is highly desirable
• You will ideally be studying a computer science related degree
• Good interpersonal skills, with the confidence to work with a wide range of stakeholders, including senior management

The successful candidate will: 

• Be able to pass a security check including financial probity/basic criminality.
• Be available to commence the placement during Summer 2026 for 12 months.
• Be living within a commutable distance to Aldershot for the 12 month period. 

What you need to know:

• • Hours: 40 per week
  • Duration: June 2026 for 12 months