Business Change Management

Job Title: Technical Change Management Senior Specialist
Employment Type: Contract (12 Months, with potential for extension)
Location: Gaydon, Warwickshire (Hybrid - typically 3 days on-site per week)
Department: Digital Engineering Capability
Reporting To: Change Management Lead

Role Purpose:
As a Technical Change Management Senior Specialist (P4 level), you will be a recognized subject matter expert responsible for leading the IT organization's process improvement and change management initiatives. You will act as a change agent, employing proven methodologies to ensure changes are implemented smoothly and successfully, with minimal disruption to business operations. This role requires a strategic thinker who can manage complex projects, coach junior professionals, and embed best practices across the IT landscape.

Key Responsibilities:
• Lead Change Management: Develop and execute comprehensive change management strategies and plans for projects and initiatives within the IT organization.
• Process Improvement: Identify, analyze, and implement process improvements using appropriate methodologies (e.g., Agile, Lean).
• Stakeholder Engagement: Conduct thorough stakeholder analyses and create robust communication plans to ensure buy-in and manage resistance.
• Organizational Readiness: Assess organizational readiness for change and develop actionable plans to address gaps.
• Change Advocacy: Act as a change champion to promote and implement best practices and a continuous improvement culture across IT.
• Project Management: Manage large-scale change projects or processes with limited oversight, ensuring they are delivered on time and to a high standard.
• Business Process Knowledge: Maintain a deep understanding of business processes to proactively identify when changes in applications and systems should be initiated.
• Team Leadership: Coach, review, and delegate work to lower-level change management professionals.

Essential Skills and Experience:
• Proven experience as a senior-level Change Management Specialist or Analyst, preferably within a large IT organization.
• Demonstrable expertise in change management methodologies (e.g., Prosci ADKAR, Kotter) and process improvement frameworks.
• Strong experience in developing and delivering communication plans, stakeholder analyses, and organizational readiness assessments.
• Excellent project management skills with a track record of managing complex, large-scale change initiatives.
• Ability to act as a change agent, influencing and building relationships with stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to navigate difficult and complex challenges.
• Experience in coaching or mentoring other team members.

Desirable Skills:
• Experience within the Automotive, Engineering, or Manufacturing sectors.
• Familiarity with ITIL or other IT service management frameworks.