Champion User

Job summary

We are looking for a skilled and motivated individual to join our Digital Team. This role is part of a Team who are responsible for providing at the elbow support for our users.

We are looking for individuals with good communication skills and a keen eye for detail. The post holder will be required to work independently and within a team. Knowledge of the systems already in use at the Trust such as Cerner (iCLIP Pro) is essential.

As an organisation, the Trust has just rollout of a new Electronic Patient Record (EPR) system. This is your chance to be part of the digital change, ensuring the safe and effective use of applications.

Main duties of the job

To help with all aspects of Champion User activity, including;

Demonstrating a commitment towards the development of professional and clinical practice (self and others).

Providing at-the-elbow support to users with Cerner applications and keeping skills/knowledge in this area up-to-date.

Working collaboratively with professional groups, projects team, and Business As Usual.

Support code upgrades/downtimes

Help (with CU Manager/Senior CU Leads) ensure appropriate records are kept of Clinical Champion User activity (e.g. via HEAT portal)

Help (with CU Manager/Senior CU Leads) ensure appropriate records are kept of equipment deployed by Clinical Champion Users.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Job description

Job responsibilities

1. Contribute to the creation of an environment in which change can be initiated and supported.

2. Support the Clinical Champion Users manager and Clinical Champion User Senior Leads to provide leadership and support to Clinical Champion Users to ensure that the highest standards of patient care are maintained.

3. To provide at-the-elbow support to clinical staff during Clinical systems roll out.

4. To conduct Awareness Sessions to users of Clinical Systems prior system roll out or as necessary.

5. Provide information to the organisation and others (external, for instance, Cerner)

Person Specification

Qualifications

Essential
  • 5 GCSE
Desirable
  • oIT related qualification.

Experience

Essential
  • Clinical experience in an acute hospital environment.
  • Experience of IT applications in a working environment.
Desirable
  • Experience of Cerner solutions

Skills

Essential
  • IT skills -, Microsoft Office packages, etc
  • Excellent written and verbal communication skills
  • Decision-making skills
Desirable
  • Ability to mediate in difficult situations.

Knowledge

Essential
  • Basic knowledge in any area of clinical practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Gateway Offices

Gateway Office

Epsom

KT17 5AL


Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us

Company
Epsom and St Helier University Hospitals NHS Trust
Location
Epsom, United Kingdom KT17 5AL
Employment Type
Permanent
Salary
£32199.00 - £34876.00 a year
Posted
Company
Epsom and St Helier University Hospitals NHS Trust
Location
Epsom, United Kingdom KT17 5AL
Employment Type
Permanent
Salary
£32199.00 - £34876.00 a year
Posted