IT Support Analyst

IT Support Analyst – York / Hybrid £30,000 - £34,000 + Excellent Benefits This multi-site professional services firm are looking for an experienced IT Support Analyst to join their team. This is a brand-new role, which would suit someone with a strong technical background, and the ability to build user confidence in technology. You will help implement new IT Systems as well as upgrade and maintain existing tech.As an IT Support Analyst, you will also provide first and second-line support for all things IT as well as bespoke systems. Excellent communication skills are essential to this role as you will be expected to support and train users of varying technical skill-levels.This role will be primarily on-site for the probationary period, with the opportunity for hybrid working once you are settled. Travel to various sites across Yorkshire will be a part of this role.Core skills & experience for this role:

• Ideally experience in a similar IT Support role
• Microsoft 365
• Experience training users on IT Systems
• IT Project rollouts
• Excellent communication skills
• Strong technical knowledge and understanding of multiple software applications
• Full drivers’ licence and own car is ESSENTIAL

Package:

• Flexible and hybrid working
• A clear progression framework with individual career and development plans
• A range of benefits including pension, life cover, enhanced maternity and paternity pay, health cash plan, staff discounts, competitive holidays (+ birthday day off) and a cycle to work scheme

The company have an excellent reputation within their sector and have experienced consecutive years of growth. They promote a healthy work-life balance and will give you the opportunity to expand your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. The interview process will require a maximum of two stages.Please contact us to discuss salary requirements.Contact – Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.IT Support Analyst, Service Desk Analyst, – York, Leeds, Harrogate, Knaresborough, Hull, Wetherby, Wakefield, Ripon, Selby, Pontefract, Goole, Hessle