Software Trainer
Software Trainer – Legal Services - West Midlands 45k plus excellent benefits including private medical care, dental insurance, gym discount, Life assurance, Pension & hybrid working Dudley, Wolverhampton, West MidlandsA growing professional services firm is hiring an experienced IT Trainer to support the design, development, and delivery of in-house training solutions. This IT Trainer / Software Trainer will work closely with Change, L&D, and Project teams to deliver both BAU and project-specific training.Key Responsibilities:
- Deliver IT Training strategy and materials across multiple formats
- Deliver onboarding & refresher training, create engaging learning materials
- Assess training effectiveness and gather feedback
- Support users post-implementation during system changes
- Administer and track training activities
- Prior IT Training experience (legal sector preferential)
- Strong knowledge of Microsoft 365 applications.
- Excellent understanding of IT systems, software, and tools used in law firms
- Knowledge of complex systems and multiple software apps
- Passion for L&D and strong technical communication skills
- Training certifications (desirable)