It Support Analyst - £30,000 - £35,000 A Year

IT Support AnalystLocation: Fife Salary: £30,000-£35,000 per annum + up to 15% non-contractual bonusWorking Arrangements: 4 days on site, 1 day from home - 14:00 finish on a Friday.About the CompanyWe are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.Role OverviewWe are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.Key ResponsibilitiesProvide day-to-day IT support for approximately 100 users (desktop and terminals)Manage user accounts, permissions, and access across systemsSupport Office applications and ERP systems, including troubleshooting and user guidanceRun ad hoc data queries and assist with reportingAssist with IT projects and initiatives as requiredCollaborate closely with IT Manager and other stakeholders to ensure seamless IT operationsRequired Skills & ExperienceBasic SQL experience for data queriesKnowledge of Active Directory and AzureExperience or familiarity with ERP systems (Dynamics NAV preferred)Strong problem-solving skills and ability to work independently in a small teamExcellent communication skills for interacting with users across the businessBenefitsEarly finish on Fridays1 day of your choice working from home7% Pension contributions15% discretionary bonusExcellent work/life balanceAND MUCH MORE.....Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY